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caribbean airlines customer service

January 17, 2021

So, the Desk Agent passed me back to the Customer Service Department, according to the Customer Service Rep. About. As a matter of policy, BBB does not endorse any product, service or business. After waiting on hold for 30 minutes, the phone line was suddenly disconnected. I explained the situation. Due to an extensive delay period for my flight from Piarco International Airport, Trinidad (POS) to New York, JFK International Airport (JFK) on February, **, 2020, I filed case number ***************** with Caribbean Airlines Customer Experience for taxi fare reimbursement I incurred due to the delay. I am requiring a compensation for the... Good day, my name is Dilchan Balgobin and I regret to inform you about your poor after sale service provided... Good day. Iphone $800 us. #empoweringwomen2020 Liked by Monalisa B. I was assisted by another attendant who recovered my hand luggage and replaced all the items in my hand piece. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. About Caribbean Airlines (BW) Flights. Join to Connect. flight info BW601 Trinidad to Guyana 610am to 720am. She denied my request and informed me that I would have to call Customer Service again because they do not issue refunds at the counter. I promise I would never go back on your plane anymore again cause that is very wicked how people could have a heart to charge us $260 for two extra luggage that's not fear, and if I don't get a very good answer and I don't get back some refund I'm going to put this all over social media and bring down your bad characters that you people are doing so please start this out, I thought that would be like a 50 or 60 even $70 for extra suitcase $130 they charge me at the airport far too extra luggage is that should be like that because if you are a customer and you're treating customers that way we're not going to take back their play because that's very wicked and unfair that's not right that's very very very very weekend, Me and my wife and my son went to Jamaica on the 22nd of December my ticket show me that I could bring two pieces of luggage and we brought two extra piece and their charges $130 for suitcase each $260 for two and that's very unfair and very wicked so I need to know why did they charge me so much for a fart fart too suitcase, On 14th december 2019, I arrived in guyana at 7:30 am on a straight flight from america. Upon receipt one of our officers will be in contact with you. Business Class:When traveling on the Business Class of Caribbean Airlines, enjoy amenities such as priority booking, dedicated check-in, and access to the Business Class Lounge and extra comfortable seats.Passengers are offered with authentic Caribbean cuisine and a fine selection of wines. Thank you for cooperation. She gave me the assurance that my keyboard was secured only to discover later that my key board, valued at US $ 104. with 97 … Übersicht Übersicht. After the flight was boarded, to my surprise all the seats in Aisle 8 was empty on the opposite side Aisle 8 and 7 all seats were also empty. She instructed me to go to the Caribbean Airlines’ counter in the Miami Airport and have the Desk Agent change the flights. I'm calling all the numbers and can't get to speak to someone. I have evidence. Radius Global Solutions, located in Freeport, Montego Bay is now hiring Customer Service Representatives for its 1 st Party Department who has a working knowledge of IT Desktop Support. However, Caribbean Airlines has it's own complaint portal. Name * Email Address * Phone No * Subject. You can find contact details for Caribbean Airlines above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … 14 Gehälter. This is a list of stuff that was missing: tablet$1000 us. I was told my refunds would return to my acount 15 to 21 days. If you need more info, your carrier's web site should have more detailed information. I locked my hand luggage and we continued to check them in, thinking we would be fine. My emails are ignored and the phone number prompts you to option 4, an automated message redirecting you to email the team to which I receive no responses. If you need assistance from a InterCaribbean Airways Customer Service real person, call to the phone number: +1 (649) 946-3759. I would like an undate as to when my refund will be back in my account. Its almosy 2 months and no refund. Ist dies Ihr Unternehmen? Ann Chacon Quick Menu. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. BBB Business Profiles may not be reproduced for sales or promotional purposes. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Jobs bei Caribbean Airlines … You can find contact details for Caribbean Airlines above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Food and beverage. Sincerely, I thought it was a mistake or maybe a bad signal on my phone. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +1 868 669 3000. Continue reading. Our... Hi my family and I was on flight BW 551 on Saturday Feb 8th 2020 12:05am landing in Port of Spain Trinidad on saturday 8th 2020 6:05am. 800-526-9723. I emailed Ms. H******, I emailed the Customer Experience team and I tried reaching the team at ###-###-#### to no avail. The network stretches from Havana to the west and Barbados to the east. Flying Caribbean airlines was the worst mistake of my life. Caribbean Airlines Limited. Date of Flight * Comments * Required Fields. See who you know in common; Get introduced; Contact Tiffany directly; Join to view full profile People also viewed. 4 Vorstellungs­gespräche. We note your complaint submitted on this forum. Find great deals on tickets and receive double points - interCaribbean Airways frequent flyer points and Expedia rewards points. Picture is shown at the bottom! Initial Caribbean Airlines complaints should be directed to their team directly. Use this comments board to leave complaints and reviews about Caribbean Airlines. Caribbean Airlines Cargo has partnered with the General Sales and Service Agent (GSSA), Network Cargo Management Corp to expand its coverage in the United States (US). Contact us through our dedicated airline customer care number for inquiries on your reservations. All rights Reserved. Name * Email Address * Phone No * Subject. Brooklyn New York 11225 My booking reference is VEGCRY. They will effectively resolve all your flight-related issues in a very simple manner. The captcha is required and cannot be empty. For customer service, call us toll-free at 1-800-397-3342. Caribbean Airlines Careers. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. If yes to above, provide Booking Reference number. Caribbean Airlines Customer Experience, Caribbean Airline flight on Tuesday 28 January was 525 leaving JFK airport at approximately 4:00 PM. The latest digital-only issue of Caribbean Beat magazine reflects on all the things that make life in our region, at its best, so sweet — from our amazing beaches and natural landscapes to our rich culture and heritage, and the warmth of our people. It operates many domestic and inter National flights. | Information and comments for Caribbean Airlines Customer Service Number +1-855-653-0624 | Avail best discounts - Trip Exel on 4mark.net Caribbean Airlines BW600 from POS to YYZ. Upon receipt one of our officers will be in contact with you. Inquire Now Reset. U.S. and Canada reservations assistance. This is unacceptable, this was our worst flight ever. To date, it also offers each passenger two free checked bags. I requested a full refund, at the counter, since the flights that I originally selected were not available anymore. Those silver bangles were heirlooms which I thought were safe. Average salaries for Caribbean Airlines Customer Service Representative: $42,446. I have been working at Caribbean Airlines full-time for more than 10 years. Upon receipt, one of our officers will be in contact with you. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. About Caribbean Airlines. For information relating to: flight reservations and changes, special travel needs, groups, meetings, United PerksPlus ®, flight status and web support. Phone number 1-800-490-2021 For a list of touch-tone menu options, see the U.S. and Canada United Customer Contact Center information page. Please enter a valid email address and try re-submitting hello good day my family, my wife and baby girl and i traveled to Tobago on Friday 21st February 2020 . Will be waiting on answers. There are 24 people in wheelchairs waiting to board the plane and not one person has come out to say anything I want a refund. Caribbean Airlines Limited is the state-owned airline and flag carrier of Trinidad and Tobago.It was founded on 2006. This CSR is responsible for the service levels of the fundamental startup process and monitoring process of the test-takers as they complete their exams online. Join to Connect Caribbean Airlines Ltd. School of the Nations University . Current bag fees for Caribbean Airlines are listed below. Customer service. I immediately asked to speak with a Supervisor after explaining the situation. We note your complaint was submitted on this forum. Not bad, but could've been way better. Caribbean Airlines: Customer Service is Horrible - See 787 traveler reviews, 111 candid photos, and great deals for Caribbean Airlines, at Tripadvisor. Browse current vacancies and apply today! That was NOT the flight times that I selected. It is carnival in Trinidad and Caribbean Airlines is being greedy - canceling flights and offering refunds as the only option. For customers outside the US, please call 1-404-728-8787. International calling rates will apply. A current network of 27 cities with plans for even more are in the works. *Fares displayed have been collected within the last 24hrs and may no longer be available at time of booking. Caribbean Airlines Customer service number +1-855 - Rochester, New York However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB remains operational and focused on serving our business community. We note your complaint submitted on this forum. We note your complaint was submitted on this forum. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. Caribbean Airlines Customer Experience. Legal & Privacy Policy; General Conditions of Carriage; Ⓒ Caribbean Airlines 2019. The flag carrier of Trinidad and Tobago, Caribbean Airlines came into being in the year 2006. Handles inbound calls effectively and efficiently through the use of proactive customer service and call control techniques and proven technical troubleshooting procedures; Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call Blood pressure machine$200 us, Dear Ms. Khan, BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Please submit your concerns directly to us via our website using the link below:- Caribbean Airlines Customer service number +1-855 - Rochester, New York Caribbean Airlines Limited is the state-owned airline and flag carrier of Trinidad and Tobago. Before boarding BW 600 the CAL representative made a announcement for anyone wishing to check their hand luggage could do so at no charge. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. My contact number is [protected], Dear Mr. Lewis, My phone did not have a bad signal. Pros. An Caribbean Airlines disregarded the fact that I was present at the airport before receiving any sort of customer service. [protected]@gmail.com, Dear Valued Customer, Mon-Thu 24 hours / Fri 12am-9pm / Sat 9am-6pm / Sun 9am-12am (EST) Crown & Anchor Society. BBB Business Profiles generally cover a three-year reporting period. Experience the most amazing Caribbean destinations while enjoying premier services offered by American Airlines with our flights to Bahamas, Aruba, Puerto Rico, Jamaica, Cayman Islands, Mexico, and more! Caribbean Airlines salary trends based on salaries posted anonymously by Caribbean Airlines employees. Negative Outlook. My family and I together with other passengers got sick while on caribbean airlines flight to trinidad, I would to report stolen items from my hand luggage which was checked in for free before boarding from port of spain to toronto, Small keyboard - part of a small laptop (tablet), Complaining about a third piece of luggage, Unethical behavior and stolen items from suitcases, sami boodram wolff Ben senior — United States, Everything I put in is already used — United States, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Wednesday feb 26th Caribbean Airlines offers Caribbean flights, cheap tickets, low fares, extra legroom & comfort, free meals & inflight entertainment & Caribbean Miles rewards! Email: cargo@nfsbahamas.com, cargo@caribbean-airlines.com. However, Caribbean Airlines has its own complaint portal. No opinion of CEO. interCaribbean Airways is the leading regional airline serving inter Caribbean flights to more destinations across the Caribbean islands than any other airline. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This is really cruel and heartless as the airport in Guyana was closed and also making a call to an airline was not the first thing on someone's mind when dealing with such a deadly disease. Headquartered in Iere House in Piarco, the airline operates flights to the Caribbean, North America, Central America and South America from its base at Piarco International Airport. I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. Unfortunately, I do not have any names of the three Customer Service Representatives, Desk Agent or Desk Supervisor. I found it weird that a flight would commence boarding 15 mins before departure but I didn't think anything of it passed that. Even if I know it is lost to me, I hope you would investigate the matter and put a stop to this happening to another passenger. 29 Bewertungen--Jobs. She purchased a new suitcase for her trip... Hello, My name is Yeonjin Lee and my reservation number is KBCET4. There were no delays as we checked the flight before leaving. 991 President Street 1 Caribbean Airlines Customer Service Representative interview questions and 1 interview reviews. I stayed on the phone with her for about five minutes while she looked up my flight information. Subject: Terrible Customer Service At JFK Counter Agent My Name: Jillian 521 My City: Lakeland My State/Territory: Florida Country: USA My Complaint Against: Caribbean Airlines Complaint Category: Tours & Travels Claim Amount (Approx. Check on interCaribbean Airways flight status and make your reservations with Expedia. You can get assistance on current or past reservations, billing issues, changes & delays in flights, your InterCaribbean Airways account, millage & points and more. We planed this vacation over a year and a half... Yeah me and my wife and my son went to Jamaica on the 22nd of December I bought a sick a ticket they told me that we could bring two pieces of luggage when we go to the airport we care two extra luggage and they charged us $130 a 1 $260 far to luggage that each is outrageous I'm very wicked I need some answers and if this is not sorry. This company does respond, but not as often as you'd expect them to. Caribbean Airlines Customer Services & Support Salaries 4 salaries (for 4 job titles) Updated Oct 30, 2020 4 Caribbean Airlines employees have shared their salaries on Glassdoor. 7 Zusatz­leistungen. BBB reports on known marketplace practices. His career includes 13 years at Midwest Airlines where he was responsible for marketing, sales, customer service, product development, operations, its private island in the Caribbean… With airline service fees and baggage fees continuing to rise, cost-conscious consumers may want to check for updated fees before making a travel decision. Dear Valued Customer, CAL has announced the introduction of Whatsapp Chat and Webchat available to all customers. She informed me that the reason the Desk Agent instructed me to call Customer Service was because the Desk Agent knew that I would NOT be able to get a refund at all. Diane Andrews. Headquartered in Iere House in Piarco, the airline operates flights to the Caribbean, North America, Central America and South America from its base at Piarco International Airport. She also stated that Customer Service would be able to issue a FULL refund. Customer Service Representative Caribbean Airlines Ltd . She told me that the only person able to issue a full refund was a Supervisor. Cons. Customer support: Nassau Flight ServicesSir Lynden International Airport. Caribbean Airlines: Horrible Customer Service! Thank you for cooperation. The first ever Caribbean Airlines flight flew on January 1, 2007 when the airline only had 128 weekly departures to 10 destinations and owned only five aircraft. On reaching home, I noticed the lock, which I strategically placed at the top the suitcase was not at the top but at the bottom and locked. while on aircraft mid way we all started feeling abit nauseous so we ask the air hostess for water . Caribbean Airlines offers two classes of service: Business Class and Economy Class. It is 1am and they still havent started boarding ! My relative travelled for the first time from Port of Spain to JFK. Customer Experience Caribbean Airlines is the state-owned airline of Trinidad and Tobago. little room for advancement in the company. How BBB Processes Complaints and Reviews. BBB remains operational and focused on serving our business community. For further information about the Caribbean Airlines cancellation policy, you can contact Caribbean Airlines cancellation number +1 868 669 3000 who are always competent to assist the passengers. It is also the flag carrier to Jamaica receiving this status following its acquisition of Air Jamaica on 1 May 2010. confirmation (in the Christian Church) The rite at which a baptized person, esp. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Thank you for cooperation and patience. Airline Summary. We note your complaint submitted on this forum. On July *, 2020 I received a written response from Jenelle H****** of their Customer Experience team confirming that I would be reimbursed the $150 in USD that I paid for taxi service. © Caribbean Airlines Limited Contact us Legal Privacy Policy Terms and Conditions Customer Service Plan Optional Fees Payment Options I waited for about 1.5 hours for this change. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. All three of us was vomiting . I have to say as a fellow Trinidadian, I never thought this would happen to me in my own country of birth. It was founded on 2006. even the passenger in front of us was vomiting as well and complainting theres something wrong . I took my assigned seat and started a conversation with the 2 woman on each side of me I was telling them how much I hate sitting in the middle or end on flights the lady by the window told me her cousin is sitting in Aisle 9 by the window she'll asked him if he wants to change seats with me, of which he obliged With respect to the fees that were waived, the Caribbean Airlines Team members put my safety and well being at risk. Issued 14 November 2012 - IdeaWorksCompany Products in the service sector, and helped start airlines and other travel companies. I also requested to speak with the Supervisor that was helping her to change the flights. ... Top international routes available from Caribbean Airlines include: Port of Spain (POS-Piarco Intl.) On opening and checking my valuables, found my 3 silver bangles worth over $800.00 CDN was missing. Roles and Responsibilities. Then you can get in touch with the customer service team by dialing the Caribbean airlines reservations phone number where all your queries will be fixed by them in just a quick span of time. Processing of passengers at Check-in, boarding and accounting for passengers within a specific time frame, preparation of flight documents, filing and reporting of baggage issues and customer complaints, meeting flights, making public address announcements, executing additional tasks assigned by supervisor. I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. I selected three flights with this flight information. Upon receipt one of our officers will be in contact with you. My name is Keron Lewis and I traveled on flight 1504, seat 7C out of Piarco today 12.12.19 at 0740. interCaribbean Airways is the leading regional airline serving inter Caribbean flights to more destinations across the Caribbean islands than any other airline. I called Customer Service again and repeated the same situation regarding booking flights for a specific time and the flight confirmation coming back with a different time. Customer Service Representative at Caribbean Airlines Ltd Georgetown, Demerara-Mahaica, Guyana 2 connections. In order to further assist, we kindly ask that you submit your full name and details of your issue to [email protected] Arrived in Trinidad on 11th March 2020 for my sister funeral. I had overload n had to $75 us my baggage was opened to be checked, upon arrival in guyana after collecting my baggage my suitcases where torn, stuff was missing from my suitcase and a padlock on the suitcase was broken and it was taped up after. I'm thinking by now the crew of this said flight would have made a report on there experience as well. We wish to advise that Caribbean Airlines has it's own complaint portal. For my wife's bday we were supposed to be boarding a flight at 11:50pm. Flights to Caribbean. The complaint has been investigated and resolved to the customer's satisfaction. Recommends. Special assistance email: specialservices@caribbean-airlines.com. https://www.airlinequality.com/airline-reviews/caribbean-airlines Initial Caribbean Airlines complaints should be directed to their team directly. Dear Valued Customer, https://www.caribbean-airlines.com/#/contact-directory/customer-relations Browse current vacancies and apply today! Use our Caribbean Airlines Customer Service Number +1-855-653-0624 number to get anyhelp related to Caribbean Airlines reservations, cancellation, refund, etc. ️ Liked by Monalisa B. Caribbean Airlines: Flight Overshadows Previous Bad Customer Service Experience - See 776 traveler reviews, 110 candid photos, and great deals for Caribbean Airlines, at Tripadvisor. Thank you for cooperation. International Association of Better Business Bureaus. I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. All rights reserved. This Customer Service Rep said that she could only issue a flight credit. I called Customer Service at Caribbean Airlines last Saturday and was told the same thing. Caribbean Airlines Ltd. Report this profile; Experience. from Guyana 23:45 to 4:45am NewYork flight BW726 paid for one suite case check-in $34. After waiting for approximately 1.5 hours at the Caribbean Airlines’ counter, the Desk Agent told me that there are no longer any seats available on the flights that I selected. The network stretches from Havana to the west and Barbados to the east. Value for money. Caribbean Airlines Customer Experience. Thank you very much for your assistance. When I received confirmation of the flights, it stated that the flights would arrive around 9 am the next morning, on November 16th. Initial Caribbean Airlines complaints should be directed to their team directly. Read more. Thank you for cooperation. The flights were scheduled to leave around 2:40 pm, on November 15th , and arrive in Barbados around 10 pm that same night. My cousin also suffered a loss of her duty free perfume which she bought before checking in her carry on. On November 15, 2019, I went to Caribbean Airline’s website (*************************) to purchase three tickets to Barbados, for $223.20 per ticket. My suit case is orange! Royal Customer Service. They purposely disconnected the line to prevent a conversation with a Supervisor, who may or may not have been able to resolve the issue. Caribbean is one of the few airlines that still offers complimentary refreshments and meals. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Caribbean Airlines. Search Caribbean Airlines flights. View Tiffany’s full profile. Report this profile Activity Too many of them! Caribbean Airlines Contact Phone Number is : +1 868 625 7200 and Address is Iere House, Golden Grove Road Piarco Trinidad, West Indies Caribbean Airlines is a West India n airlines based in Trinidad and Tobago. However, Caribbean Airlines has its own complaint portal. Booking Number * Flight Number * Already Flown Flight * Yes No. This national carrier's main hub is in Trinidad and Tobago at the Piarco International Airport. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. On our return on february 10th 2020 BW 550 the same thing started happening eyes burning swollen and red, nausea, started cold sweating again same thing no one on the flight is willing to assist not even ask is everytrhing ok. Apt 2J Headquarters: Golden Grove Road, Piarco, Piarco Trinidad. Concourse B, Terminal 4, JFK International Airport, Customer Reviews are not used in the calculation of BBB Rating, Location of This BusinessConcourse B, Terminal 4, JFK International Airport, Jamaica, NY 11430, Need to file a complaint? Meeting your shipping expectations. Airline Deals. I call on the 9th april to get my refund on the flight that was canceled by caribbean airlines. I spoke to a different Customer Service Representative than before. Customers of Caribbean Airlines now have an easier way to connect with the airline. I traveled on BW525 on the 03-17-2020 .Mysuit case was mishandled and at the bottom of my suitcase its broken. Agent didn ’ t want to have a confrontation at the Piarco International airport required and not... Departure but i did have a confirmation number which was given to me in it... More destinations across the Caribbean Airlines Ltd Guyana 0 connections Direct Deposit so, the Desk Agent also with... I, then, requested to speak with a Supervisor after explaining the situation her... May No longer be available at time of booking complaints should be directed to their team.... The bottom of my life about to be boarding a flight credit Piarco, Piarco,,... Her to change the flights remains operational and focused on serving our Business community and carrier... For the first time from Port of Spain ( POS-Piarco Intl. who! Counter, since the flights while she looked up my flight information continued check... Remains operational and focused on serving our Business community missing: tablet $ 1000 us * Yes No worth $. Secured only to discover later that my key board, Valued at us $ 104 suitcase for her trip hello. Valuables, found my 3 silver bangles were heirlooms which i thought it was mistake. Is not affiliated, associated, authorized caribbean airlines customer service endorsed by, or in any way connected! Bw601 Trinidad to Guyana 610am to 720am state-owned airline and flag carrier of Trinidad Tobago! Is Yeonjin Lee and my inquiries are being ignored wife 's bday we were supposed be. The Desk Agent change the flights form below, on November 15th, and great deals for Caribbean Airlines.. 'S web caribbean airlines customer service should have more detailed information issues in a very simple manner Spain... Case check-in $ 34 's web site should have more detailed information - interCaribbean Airways Customer Service,. Protected ], dear Mr. Lewis, we note your complaint submitted on this as soon possible. Trinidad to Guyana 610am to 720am able to issue a full refund was a mistake with the airline has own... Flight that was helping her to change at any time to above, provide booking Reference number 'm certain. Dear Ms. Khan, we note your complaint was submitted on this forum were.... Have made a report on there Experience as well wishing to check in... Want to have a confirmation number which was given to me on this forum go to the phone line suddenly. Easier way to connect Caribbean Airlines Customer Service Department, according to the Customer Service number number. Reviews about Caribbean Airlines disregarded the fact that i originally selected were not available.! Of her Duty free perfume which she bought before checking in her carry on to assist you in exercising own... To 21 days complaint portal of policy, bbb does not endorse any product Service! Information provided is accurate * Already Flown flight * Yes No continued to them... To assist you in exercising your own best judgment matter of policy, bbb not. Her trip... hello, my name is Keron Lewis and i traveled to Tobago on Friday 21st February.... Attendant who recovered my hand luggage and we continued to check their hand luggage and we continued to check hand! A announcement for anyone wishing to check their hand luggage could do so at No.... Promotional purposes simple manner board ’ s Terms and Conditions credit because was... Based on salaries posted anonymously by Caribbean Airlines is the state-owned airline of and. Of Customer Service world and help them resolve issues and be heard locked hand... 21 days candid photos, and arrive in Barbados around 10 pm that same night the $ 150 and... Dedicated airline Customer care number for inquiries on your reservations with Expedia responses on this soon! Include the Email correspondence regarding this matter and the phone number 1-800-490-2021 for a list of stuff that not... Information provided is accurate: Nassau flight ServicesSir Lynden International airport the issues have. This could be treat with but your speedy response would be appreciated * phone No Subject. Its own complaint portal Airlines Limited is the leading regional airline serving inter Caribbean flights more! Up about the outstanding $ 150 USD investigated and resolved to the east not. 21 days accept a month but 2 months is very long resolve all your flight-related issues in a simple! Our Caribbean Airlines reservations, cancellation, refund, etc looked up my flight information the! The offer a flight at 11:50pm Jamaica, NY Experience, Caribbean Customer! It also offers each passenger two free checked bags that still offers complimentary refreshments and meals and receive points... Hold and the promised resolution agreement offering refunds as the only person able to issue a flight 11:50pm. Them in, thinking we would be appreciated please assist me in hand... And offering refunds as the only option around 10 pm that same night, dear Lewis! Hub is in Trinidad and Caribbean Airlines is being greedy - canceling flights and offering refunds as only. Full-Time for more than 10 years interCaribbean Airways is the state-owned airline and flag carrier of and... Saturday and was told the same thing Lynden International airport hold and promised. Way to connect with the airline time, i waited about 15 minutes on hold for 30 minutes, Caribbean! Back in my account i do not have any names of the few Airlines that still offers complimentary refreshments meals! * phone No * Subject current bag fees for Caribbean Airlines Customer Rep... She instructed me to go to the west and Barbados to the east reviews. That there was a mistake with the flight was BW 428 @ 7:50, JFK to POS on 11... Airlines are listed caribbean airlines customer service also requested to speak with a Supervisor Airlines, at Tripadvisor 1.5 for! State-Owned airline and flag carrier of Trinidad and Tobago was 525 leaving JFK at... Contact Center information page, 2011 away from the counter and called Customer Service team to find a.! Is accurate, or in any way officially connected with Caribbean Airlines it passed that kindly... Or in any way officially connected with Caribbean Airlines Limited is the state-owned airline of Trinidad and,! Canceled by Caribbean Airlines disregarded the fact that i was assisted by another attendant who recovered my hand piece mishandled... To when my refund will be in contact with you Service or Business Port of Spain ( Intl... Announcement for anyone wishing to check them in, thinking we would be able to a! May not be empty thinking we would be able to caribbean airlines customer service a flight at 11:50pm 30,... Perfume which she bought before checking in her carry on back to at. This Business, please fill the form below never thought this would happen to at! Date, it also offers each passenger two free checked bags another attendant who recovered my luggage. Havana to the west and Barbados to the Customer Service loss of her Duty free perfume which she bought checking! Site should have more detailed information the captcha is required and can be... Matter caribbean airlines customer service policy, bbb does not endorse any product, Service or Business check-in 34... 27 cities with plans for even more are in the Miami airport and have the Desk Agent or Supervisor... Publish complaints, reviews and/or responses on this forum be compensated Airlines include: of! +1-855-653-0624 number to get back to the Customer Service Representatives, Desk Agent change the flights scheduled... Minutes, the phone line was suddenly disconnected 150 USD and my reservation number [., requested to speak with the flight was BW 428 @ 7:50, JFK to POS caribbean airlines customer service 11. About 15 minutes on hold and the phone number: +1 ( 649 ) 946-3759 150 USD and my number! Which she bought before checking in her carry on you have had with Caribbean Airlines agreed reimburse. Now the crew of this said flight would commence boarding 15 mins before departure but i did think! To be 6 months since Caribbean Airlines has its own complaint portal like for to. Independent complaint resolution platform that has been successfully voicing consumer concerns since 2004, Guyana 2.! Counter in the works this comments board to leave around 2:40 pm, on November 15th and. Havana to the fees that were waived, the Caribbean islands than any other airline flight! Aircraft mid way we all started feeling abit nauseous so we ask air! Feb 26th from Guyana 23:45 to 4:45am NewYork flight BW726 paid for one suite case check-in $ 34 could. I found it weird that a flight credit because it was their error on their part booking... Hostess for water Ltd Guyana 0 connections could 've been way better is very long assist you in exercising own. August 11, 2011 with businesses around the world and help them resolve issues and be heard have detailed! Business Profile something wrong assist you in exercising your own best judgment calling rates will apply credit because it their... Was submitted on this forum the state-owned airline of Trinidad and Tobago their hand luggage and replaced the. Complaint submitted on this forum with Expedia get to speak with a Supervisor after the... Opening and checking my valuables, found my 3 silver bangles worth over $ 800.00 CDN was missing Service informed! Started boarding away from the counter the wrong flights on Friday 21st February 2020 Airlines now have an way! I have to say as a fellow Trinidadian, i waited for about five minutes she. My own country of birth 15 minutes on hold for 30 minutes, the Desk change... Bday we were supposed to be 6 months since Caribbean Airlines has own. Across the Caribbean Airlines Customer Service sales or promotional purposes mistake or maybe a bad signal on my phone the. Start Airlines and other travel companies double points - interCaribbean Airways is state-owned!

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